Feature Deep Dive: Enhancing Resident Communication with MyKutir
By Manish Banda — 2026-09-12
This is a feature-by-feature tour of myKutir's resident communication tools: notices, delivery, acknowledgements, polls, the forum, chat, AI-assisted drafting and AI search.
In short: this is a feature-by-feature tour of myKutir's resident communication tools: notices, delivery, acknowledgements, polls, the forum, chat, AI-assisted drafting and AI search. It includes a scenario, common mistakes, a comparison and a setup guide.
Exploring the communication features
| Feature | What it does |
|---|---|
| Notices | Official announcements to every phone |
| Scheduling | Send at a chosen time |
| Pinning | Keep important notices at the top |
| Audiences | Send to everyone or a chosen group |
| Acknowledgements | See who has read an important notice |
| Delivery | App notifications, with WhatsApp and SMS to reach more residents |
| Languages | Notices in more than one language |
| Polls and surveys | Quick feedback from residents |
| Forum | Discussions, comments and event RSVPs |
| Society chat | Group conversation for residents and staff |
How to use AI-assisted notice drafting
- Open a new notice.
- Type the key facts: what, when, where, who and what to do.
- Ask AI to draft it.
- Check dates, names and tone, and edit.
- Choose the audience, schedule it and decide whether to ask for acknowledgement.
AI search for finding information
Residents ask questions in plain words, such as "what are the gym timings?" The system finds the most relevant parts of published notices and writes an answer from them, showing which notices it used. It only uses notices the resident is allowed to see. If no notice answers the question, it says so and suggests asking the committee.
Scenario: a mid-sized society
An illustrative example. A 220-flat society sets up audiences for each tower and for tenants. When the society's lift contractor schedules servicing, the secretary drafts a notice with AI, sends it only to Tower B, schedules it for 8 am and asks for acknowledgement. A poll the same week asks residents about new garden timings. Over the month, residents use AI search for routine questions, and calls to the office drop.
Common mistakes
- Not setting up audiences, so every notice goes to everyone.
- Acknowledgement requested on every notice, which dulls its effect.
- Polls with unclear options.
- Old rules never published, so AI search can't help.
Digital or manual communication?
| Need | Manual | myKutir |
|---|---|---|
| Targeted notice | Not possible | Audiences |
| Know who read it | No | Acknowledgements |
| Resident feedback | Meetings | Polls |
| Finding old rules | Ask the office | AI search with sources |
Step by step: setting up resident communication
- Register every occupant with the correct flat.
- Set up audiences you will use, such as towers and tenants.
- Publish current rules as notices.
- Agree on when to use acknowledgements.
- Introduce polls, the forum and chat.
See myKutir's resident communication software.
Frequently asked questions
Can tenants vote in polls?
It depends on the poll's audience, which the committee chooses.
How long can forum posts be edited?
Posts can be edited for a short time after posting, so conversations stay reliable.
For notice drafting tips, see AI-assisted notice creation.
Key takeaways
- Notices, audiences, acknowledgements and polls cover most needs.
- AI drafts notices and answers questions from published notices.
- Set up audiences and publish rules first.
- Use acknowledgements for notices that really matter.